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July 2009 - Posts

  • SCCM 2007 MP horror : “Cannot create the internet virtual directory CCM_Incoming. The error code is 8007005”.

    This story happened at one of my customers , but lucky it happenend into an acceptance environment instead of production After discovering that a reboot happened in our acceptance environment around the 19 th of july 2009 , we saw that the management point did not communicate anymore with their clients. After some investigation , we decided to uninstall the mgmt point and reinstall it. This should always go smooth and without issues. Guess what , at my client it didn’t. Below you will find the detailed...(read more)
  • SCUG.BE session on Service Manager

    Service Manager: From Re-active to Pro-active In this session Maarten Goet, SCOM MVP and participant in the TAP-program for Service Manager, is going to show us what the possibilities are of Service Manager. First he will explain the architecture of Service Manager after which he will deep-dive into the possibilities of Incident-, Change Management and CMDB. With some real life examples Maarten will also show us the possibilities of the SCOM and SCCM connector. For IT-pros who are working with ITIL...(read more)
  • Virtual Machine Manager 2008: Cost Center

    Hey All, One of the nice things in Virtual Machine Manager is the Cost Center feature.  Although this seems like “just another field in the database”, it can come in handy when you need to prove to your management which business unit is using what resources.  Or, if the servers are used for certain projects, you can prove which project is using what.  This can be handy when you need more hardware and the management asks a prove if you are using everything you’ve got ;-) In my example...(read more)
  • Failed to connect to server '<YourServiceManagerServerName>'

    When you install the Service Manager 2010 Stand Alone Console on a remote system, you might get an error message when connecting to the Service Manager Server:

    Failed to connect to server '<YourServiceManagerServerName>'
    The sdk service is either not running or not yet initialized

    image

     

    This is simply because port 5724 is blocked on the server by the local firewall.

    On the Service Manager Server, open the firewall settings and add the port

    image

    image

    Your console will now be able to connect without a problem…

    Cheers,
    Yves

  • A new Configuration Manager KB hot fix for Daylight saving time .

    There is a new Knowledge Base articles published for System Center Configuration Manager 2007.The issue is when the time changes to or from Daylight Saving Time, the SMS_Inbox_Monitor or SMS_Outbox_Monitor components may not poll for new content in Microsoft System Center Configuration Manager 2007. KB972400 - The SMS_Inbox_Monitor or SMS_Outbox_Monitor components may not poll for new content in System Center Configuration Manager 2007   Hope it helps , Kenny Buntinx...(read more)
  • System Center Data Protection Manager 2007: Important Hotfix Rollup Package

    Hey All,

    Microsoft has released a hotfix rollup package for SCDPM 2007 SP1.  This package resolves a lot of issues with this product:

    Issue 1
    If you enable library sharing, you cannot delete a protection group, and you receive the following error message:

    Cannot promote the transaction to a distributed transaction because there is an active save point in this transaction.

    Issue 2
    The SharePoint backup process fails if DPM 2007 cannot back up a content database. If you install this update, the SharePoint backup process will finish. However, an alert will be raised if DPM 2007 cannot back up a content database.


    Issue 3
    DPM 2007 jobs randomly fail. In the administrator console, you see error code 0x800706BA if you check the detailed information about the failed job.


    Issue 4
    DPM 2007 does not delete directories that are no longer being protected from the replica volume.


    Issue 5
    When you restore a Microsoft SharePoint site that is configured to use a host header, the incorrect SharePoint site is restored.


    Issue 6
    DPM 2007 performs a Volume Shadow Copy Service (VSS) full backup. Because the transaction logs are deleted when the DPM 2007 backup job is completed, this backup may interfere with other applications that are backing up transactional applications such as Microsoft SQL Server or Microsoft Exchange.
    After you install this update rollup, you can configure DPM 2007 to perform VSS copy backup. This means that the application transaction logs will not be deleted when the DPM 2007 backup job is finished.


    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

    To configure DPM 2007 to perform VSS copy backup, add the following CopyBackupEnabled registry value under the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\2.0

    Registry value: CopyBackupEnabled
    Type: REG_DWORD
    Value Data: 1


    Issue 7
    Reconciling a VSS shadow copy causes the DPM 2007 service to crash.


    Issue 8
    The DPM 2007 service crashes if a tape backup job is canceled during the CheckConcurrencyBlock operation.


    Issue 9
    The Pruneshadowcopies.ps1 script cannot delete expired recovery points.


    Issue 10
    If a parent backup job of a SharePoint farm fails, but the child backup succeeds, the DPM 2007 service crashes.
    This hotfix also includes the following previously released rollups for Data Protection Manager 2007 Service Pack 1:

    961502 (http://support.microsoft.com/kb/961502/ ) A replica may be listed as inconsistent after you install System Center Data Protection Manager 2007 Service Pack 1 on a computer that is running an x64-based version of Windows Server 2003

    963102 (http://support.microsoft.com/kb/963102/ ) Description of the hotfix rollup package for System Center Data Protection Manager 2007: February 16, 2009

    968579 (http://support.microsoft.com/kb/968579/ ) Description of the hotfix rollup package for System Center Data Protection Manager 2007: April 14, 2009

    Make sure you install this one on all of your DPM installations:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;970867

    Cheers,

    Mike

  • MMS 2009 : Filet Mignon

    Just for those who didn’t believe our story about the filet Mignon at the sushi place being so BIG that Kurt just ordered 2 of them ! Here’s the proof : ( look at the black barry next to it ) Hope it Helps , Kenny...(read more)
  • SCCM 2007 : WSUS issues , Configuration manager failed to configure upstream settings on Wsus Server “xxxx”

    DISCLAIMER : This posting is provided AS IS with no warranties ! Test it first into a TEST environment unless like me you have no other option ! The first part may not even be supported !   At a customer I was struggling already for weeks with WSUS  issues onto my SCCM environment. A few weeks ago WSUS 3.1 for some reason disappeared from my SCCM Primary site box. Wsus 3.1 was installed on the SCCM primary site box , but with a offsite (separate) SQL 2005 SP2 box , so the DB of the WSUS...(read more)
  • System Center User Group Netherlands Summer Night

    Our friends and colleagues from the Nederlands are organizing a System Center Summer Night! The Belgium System Center User Group will also be there to visit our dutch friends! :-)   Summer Night Op 24 juli 2009 organiseert de System Center User Group nederland de jaarlijkse System Center ‘Summer Night’. We starten de avond om 17.00 uur met pizza en vangen om 17.30 uur aan met het programma: 17.30 uur – 17.45 uur:  SCUG NL, stand van zaken 17.45 uur – 18.45 uur:  Windows 7 deployment...(read more)
  • System Center Service Manager: What’s this?

    In early 2010, Microsoft will release a new application as part of the System Center family.  The name, System Center Service Manager.  A much awaited application because it will be the Ticketing System from Microsoft.   Why is everybody waiting for this application? Every time I’m talking to IT decision takers about the future of IT management, the discussion will be about a helpdesk system sooner or later.  Why?  Because may IT decision takers admit that this is a very...(read more)
  • Community Day Session: Setting up & Configuring SQL Server to support your SCCM & SCOM environment

    Kim Oppalfens and I did a session at community day together: Setting up & Configuring SQL Server to support your SCCM & SCOM environment System Center Configuration Manager and Operations Manager both need SQL Server. In this session we will show you what the best practices are for having a smooth running SQL server for our System Center environment. Having a good initial setup and configuration is not the only important thing, doing regular health checks on your SQL server is even more important...(read more)
  • MVP Award : System Center Configuration Manager

    I am happy to inform you that I have received the 2009 Microsoft Most Valuable Professional (MVP) Award for System Center Configuration Manager . This is certainly a great honor for me. Thank you Microsoft, blog readers and all the community members that helped me out! Thanks for the recognition. I am delighted. Hope it helps , Kenny Buntinx...(read more)
  • System Center Data Protection Manager SP1: How to start a DPM project

    // Note: For some reason, my tables are not shown.  I'll try to fix this but I don't seem to be able to figure out why... Sorry about that.

    As promised, here is a guidance on how to start a DPM project, based on the IPD Guides of Microsoft.

    First thing to know is when you implement a DPM project (and this counts for about ALL of the System Center Suite) you need to know and understand exactly the business requirements.  Without them, it is impossible to deliver a great implementation.  With them, and understanding them, then the implementation will be quick, easy and your backup worries will decrease a lot.

    Oke, here goes

    First, I will give the Decision Flow according to the IPD

    image

    All these steps will now be discussed

    Step 1: Project Scope

    In this Step, you will need to collect all the information necessary for the implementation.

    • AD domain & Forest information

    You start with the AD Domain and Forest information.  The servers you need to protect need to be in the same domain or there have to be a two-way cross-domain or cross-forest trust between the domains where the protected servers will be located.

    I normally use the following table to write down the information

    Domain Name FQDN Netbiosname DC
    • Network Topology and Bandwidth

    Make sure that you have an overview of the Network Topology and Bandwidth.  It will be difficult to protect a server every 15 minutes if it is located on a WAN connection that has high latency or doesn’t always have connectivity.  A drawing of the topology can be very handy when designing the solution.

    • Data Loss Tolerance

    The business will need to give this input.  What is tolerated in case of a disaster.  This is the equivalent to the recovery point objective (RPO).  This is necessary to determine the load on servers, storage and tapes.  Don’t let the business tell you that there is no tolerance for data loss if they are not prepared to pay the price for the storage, servers and tapes.  If there is not enough budget, then you can’t get it all…

    • Retention Range

    Q from IT: How long must data be kept for availability?

    A from business:…

    Mostly it is important to verify if all services / data / … have the same retention range.  From time to time it is not necessary to keep certain data for 6 months or longer.  You should always ask the business whether they need a 3 month copy or if the last week is ok.  The better you precise the question about the different applications, the better the answers will be and you will save storage and tapes that you can use for more important issues.

    Q from IT: Are you under some regularity compliance? (HIPAA, SOX…)

    A from business:…

    If you are under compliance, the retention ranges and stuff are already defined for you.  Read them and implement them.  End of story.

    • Speed of data Recovery

    This is similar to the Recovery Time Objective (RTO) and will determine when disk is used or when tape is used.  The quicker you need to be able to recover, the more disk you will use and vice versa.

    • End-User Recovery

    Will end-users be able to recover their own deleted files without the intervention of IT? What’s the business requirement on this one?

    • BCP / DRP

    Will this implementation be part of the Business Continuity Plan (BCP) or/and Disaster Recovery Plan (DRP).  In other words, if it is part of the BCP, this means that you need to be able to recover crashed items asap.  If it is only part of the DRP plan, then you need to have a good strategy to recover when things fail, but then it is not necessary to recover on the spot.

    • Future plans

    Are there any business acquisitions or divestments planned in the near future?  Will the DPM solution be used for this?  Are there servers or applications that will be retired in the near future.  Do we need to calculate a new application in the design?

    Step 2: Determine What Data Will Be Protected

    In this step, you will need to figure out what kind of data you will be protecting.

    • Virtual Machines

    As you know, DPM can protect entire guest VM’s.  Fill in the next tables to get an overview of all VM’s you need to protect (This includes Hyper-V and Virtual Server 2005 SP1 virtual machines)

    Additional note: Pass-through disks are NOT protected with this method.  You will need to backup that disk with an agent inside the VM.

    Host

    Host IP

    Guest

    Guest IP

           
           

     

    • Exchange Server

    DPM can protect only mailbox servers.  So no edge servers or other roles.  Only the data is protected.

    Additional information:

    - Exchange Server 2003 and Exchange Server 2007 Single Copy Cluster (SCC); DPM agent on all nodes in the cluster

    - Exchange Server 2007 local continuous replication (LCR): Install the DPM agent on both the active and passive node

    - Exchange Server 2007 cluster continuous replication (CCR): The DPM agent must be installed on both nodes in the cluster

    - Exchange Server 2007 SP1 standby continuous replication (SCR): Install the DPM agent on the active node and standby nodes

    Again, I use a simple table and fill in the data

    Servername

    OS

    Server IP

    Storage Group

    Database

             
    • Sharepoint services

    What are we going to protect here?  Again my tables… :-)

    Servername

    OS

    Server IP

    Farmname

    Site

             

    This can be for Sharepoint Services 3.0, MOSS 2007 or Sharepoint portal server 2003.

    Please note that when you protect a sharepoint farm or a sharepoint services site that you don’t need to backup that database separately afterwards.  It will only cause you troubles.

    Also note that for recovering your sharepoint sites, you will need a recovery server.  So keep that in mind when you need to ask for more servers.

    • Volumes, folders and shares

    No explanation necessary here I think, only remember that we are talking about windows server 2003 SP1 or later.  No more windows server 2000!

    Servername

    IP

    Name

         
    • System State

    Things that are protected by the system state are listed in the following article: http://technet.microsoft.com/en-us/dpm/bb808714.aspx

    Servername

    OS

    Server IP

         
    • Exclusions

    Write down the exclusions here.  This can be folder based, File based or File extension based.  Maybe interesting if you don’t want to backup the entire companies MP3 collection ;-)

    Think also about the following: If DFS-N is in place (Distributed File Share-Namespace) then map to the actual file locations, because shares through the DFS hierarchy cannot be selected for protection, only the target paths can be selected.  If DFS-R (Replication) is used, the map to all the replicas and then select one of them for protection.

    Servername

    ServerIP

    Excluded folder

         

     

    Servername

    ServerIP

    Excluded files

         

     

    Servername

    Server IP

    Excluded file extension

         

     

    Step 3: Create Logical Design for Protection

    In this step, the protection requirements will be translated into a logical design.  And that logical design will be configured as one or more protection groups.  But before you start, stop for a moment and consider the following VSS limitations

    • File protection to disk is limited to 64 shadow copies
    • File protection can have a maximum of 8 scheduled recovery points for each protection group each day
    • Application protection to disk is limited to 512 shadow copies, incremental backups are not counted towards this limit

    Keep those in mind while designing this step

    To do this, you will now need to fill in the next table so you can determine recovery goals, protection media and how the replica’s will be created.

    Here is the explanation for the various parameters

    Server or workstation: Name of the Server and if it is a server or a workstation
    Location: Location of the data
    Data to be protected: Application data or File data.
    Data Size: Current size of the data
    Rate of Change: How fast does the data change?
    Protected volume: The name of the protected volume (if applicable)
    Synchronization Frequency: How many times do we need to apply the changes to the replica
    Retention Range: How long must this data be kept available (online and/or offline)
    Recovery Point Schedule: How many time between RPs
    Media: Which media is used? (disk or tape or disk/tape)
    Replica Creation Method: Automatic or manual (backup/restore)?
    Protection group name: Choose a name
    DPM Server: Choose the correct DPM server. (If more then 1 server will be in place)

     

    SQL Production Databases

    Server or workstation

    SQL1, SQL2, SQL3

    Location

    Physical Location, eg Antwerp Office

    Data to be Protected

    Application

    Data Source Type

    Disk

    Data Size

    in total, 600 GB, calculated to 1 TB in five years

    Rate of Change

    Frequent

    Protected Volume

    SQL Store

    Synchronization Frequency

    15 min

    Retention Range

    7 days

    Recovery Point Schedule

    9.00, 12.00, 15.00, 18.00, 21.00

    Media

    Disk/Tape

    Replica Creation method

    Automatic

    Protection Group name

    SQL Production

    DPM Server

    DPM01

    If you make this map for each of the data you need to backup, you already designed your protection groups.

    Step 4: Design the Storage

    Here’s the tricky part.  It is almost impossible to correctly calculate how much storage you need.  There are a few helpfull hands on the internet, but most of the time I have seen that taking the complete storage and make it two times that size is good enough.  This is (of course) when you want to use the synchronization features at full.  If you are only interested in the traditional way of backing up, then you can go with less.

    Anyway, here are a few links for storage calculation

    http://technet.microsoft.com/en-us/library/bb795684.aspx

    http://technet.microsoft.com/en-us/library/bb808859.aspx

    http://blogs.technet.com/dpm/archive/2007/10/31/data-protection-manager-2007-storage-calculator.aspx

    http://www.microsoft.com/downloads/details.aspx?FamilyID=445BC0CD-FC93-480D-98F0-3A5FB05D18D0&displaylang=en

    • Custom Volumes

    Do we need to consider custom volumes?  Only if:

    1. Critical data must be manually separated onto a high performance LUN
    2. To meet regulatory requirements
    3. To separate IO-intensive workloads across multiple spindles
    • Choose the Disk Subsystem

    If you have an option, decide what you are going to use as disk subsystem.  Will you be using DAS, SAN, iSCSI?  What RAID configuration?  Choose this based on the Peak IOps during backup or restore but in my humble opinion, a good iSCSI solution will do the trick without any problems (Think Dell MD3000i for example…)

    • Tape Storage

    What tapedrive model or robotic library will you be using?  Is it compliant?

    Check http://technet.microsoft.com/en-us/dpm/cc678583.aspx for compliancy

    • Placement of Disk and Tape Storage

    What is the location of the disk and tape storage towards the DPM server?  Is it close?  Is it network connected, fiber? scsi connected?

    Step 5: Design the DPM Server

    Finally you are getting to the end of this process.  You can design the DPM server itself.

    • calculate how many DPM Servers are needed

    These are the limitations of one DPM Server:

    1. Maximum 250 storage groups
    2. Maximum 10 Tb for 32-bit DPM servers
    3. Maximum 45 TB for 64-bit DPM servers
    4. Maximum 256 data sources per DPM server (64-bit) where each data source needs two volumes
    5. Maximum 128 data sources per DPM server (32-bit)
    6. Maximum 8000 VSS shadow copies
    7. VSS Addressing limits: Add a DPM server for each 5 TB (32-bit) or 22 TB (64-bit)
    8. Maximum 75 protected servers and 150 protected workstations per server
    9. Data sources in another domain / forest that is untrusted… Add a new DPM server
    • Map protection groups to servers and storage.

    Well, as already said, if more then one DPM is in place, map the table to the correct server.  Few pointers here:

    1. Separate data that cannot coexist on the same server for legal or compliance reasons
    2. Group protection groups that have different synchronization frequencies
    3. Group protection groups with the same media requirements
    4. Group protection groups that comprise data sources that are within the same high-speed network.
    5. Group protection groups that will be backed up from or to VM’s.
    • Hardware requirements

    According to Microsoft:

    What

    Minimum

    Recommended

    Processor

    1 Ghz

    2.33 Ghz quad-core CPUs

    Memory

    2 GB

    4 GB ram

    Pagefile

    0.2 % the size of all recovery points + 1.5 times the RAM

    N/A

    Disk Space

    Program Files: 410 MB

    Database file drive: 900 MB

    System Drive: 2650 MB

    2-3 GB free on the PF volume

    Disk Space for Storage Pool

    1.5 times the size of the protected data

    2-3 times the size of the protected data

    Logical Unit Number (LUN)

    N/A

    Maximum of 17 TB for GPT dynamic disks

    2 TB for MBR disks

    • Software Requirements

    You need to know these 5 things before deciding to place DPM on a server.

    1. NO ia64-bit OS
    2. NO Microsoft System Center Operations Manager on same server.
    3. NO domain controller or application server
    4. Windows Server 2008 (Standard & Enterprise Edition)
    5. Windows Server 2003 with SP2 (R2)
    • Virtual or not?

    Yes you can run DPM virtually when you use pass-through disks or iSCSI device.  Please note that you can’t connect to a tape library directly attached to that server at that time.

    • Database

    Please keep in mind that you need to run the DPM database on a separate SQL instance!  You also need to plan for SSRS to be implemented on each DPM server.  It is necessary, you can’t without.

    • Dedicated Network

    Will you be using a dedicated network?  If so, write it down.

    • Fault Tolerance and protection for DPM

    Two components of DPM can be made fault tolerant: The DPM server and the DPM database.  However, keep this in mind for fault tolerance:

    1. Server cannot be run as an MSCS clustered application
    2. Server can run in a VM, which can be a part of a clustered environment
    3. Database is not supported in an MSCS cluster
    4. DPM Server can backup its own databases to tape.
    5. A DPM Server can be used to protect the data from other DPM Servers.

     

    Oke, that’s it.  Before you even started to do something, you have gathered all the information necessary to deploy a good DPM implementation.

    It will lower the changes of failure and even (if necessary) point out to the management that additional resources are needed or that you can not deliver the asked business requirements

    Cheers,

     

    Mike

     

    Normal 0 false 21 false false false NL-BE X-NONE X-NONE

     

  • System Center Server Management Suite Enterprise Transition to System Management Suite Datacenter

    As mentioned in here the  System Center Server Management Suite Enterprise Licensing has changed since today. Microsoft has developed a transition path from the SCSMSE to the newly SMSD: License Grant: One-time License Grant of System Center Server Management Suite Datacenter (SMSD) to License Holders of System Center Server Management Suite Enterprise (SMSE): As a one-time exception in connection with the transition of SMSE* from a suite that allows for the management of any number of OSEs...(read more)
  • Third MVP awarded in the User group

    I’m very proud to announce that one of the co-founders of the user-group and friend Kenny Buntinx has been awarded with the prestigious MVP award System Center Configuration Manager!     Congratulations Kenny!   Alexandre Verkinderen...(read more)
    Posted Jul 01 2009, 01:47 PM by SCUG.be
    Filed under: ,
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