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Microsoft Answers Forum To Offer Paid Support
18 December 09 02:54 PM | rodtrent | with no comments

  Microsoft has started a new pilot program on their Microsoft Answers forum whereby users will be allowed to pay for tech support. The way it is...

Filed under: Community, Support

Microsoft Automated Troubleshooting Services 1.0
20 May 09 07:49 PM | rodtrent | with no comments

  Microsoft Automated Troubleshooting Services With one click, Microsoft Automated Troubleshooting Services will detect problems on your machine and...

Filed under: Support

Fix for SCCM Remote Tools « t3chn1ck
17 April 09 02:19 PM | rodtrent | with no comments

  After a recent upgrade of SMS 2003 clients to SCCM, we had some difficulty with remote tools not being able to connect. Fix for SCCM Remote Tools...

Filed under: System Center, ConfigMgr 2007, SMS 2003, Support

How to find Sunbelt Software product updates…
12 January 09 05:13 PM | rodtrent | with no comments

http://www.sunbeltsoftware.com/Updates/

Filed under: Software, Support

Instant product support from 1E
18 August 08 12:08 PM | rodtrent | with no comments

1E has added a Live Chat feature to their web site, allowing you to get product support anytime. Look for the flashing orange button:

Filed under: System Center, ConfigMgr 2007, Support

Microsoft’s categorization of support and unsupported methods and operations
13 August 08 01:19 PM | rodtrent | with no comments

Even though you have found a process or procedure that works great for what you need, what does it mean when Microsoft says that it is unsupported? Here...

Filed under: Community, Systems Management, Windows, System Center, OpsMgr 2007, ConfigMgr 2007, Microsoft, Support

Something Garth will love – Reading the new Microsoft web-based forums offline…
07 August 08 07:02 PM | rodtrent | with no comments

MSDN Forums Client http://www.codeplex.com/msdnforumsclient

Filed under: Community, Internet, Support

Potential New TechNet Subscribers save 15%
18 July 08 06:05 PM | rodtrent | with no comments

http://blogs.technet.com/matthewms/archive/2008/07/18/are-you-a-technet-subscriber-use-tmsam09-and-i-can-save-you-15.aspx

Filed under: Community, Training, Microsoft, Support

Is Googling on your tech resume?
24 June 08 08:28 AM | rodtrent | with no comments

I read a comment in a forum today… …It's (a good tech site) no substitute for knowing how to do basic troubleshooting and googling. Posting questions...

Filed under: Support

Microsoft TechCenters splash page
12 June 08 11:09 AM | rodtrent | with no comments

Here’s a good link to bookmark.  It’s the primary jump-off page for all of the new TechNet TechCenters: http://technet.microsoft.com/en-gb/bb421517...

Filed under: Microsoft, Support