SCSM Opalis Integration Pack 2.0 Now Released

Here is the list of activities that the integration pack now provides:

• Auto-Close resolved Incidents
• Auto-Close resolved Problems
• Auto-Close completed Change requests
• Get overdue Incidents
• Get escalated Incidents
• Get unassigned Incidents (not assigned to Analyst)
• Get unassigned Incidents (not assigned to Support Group)
• Get unassigned Incidents (not assigned to Analyst nor to a Support Group)
• Get unassigned Problems
• Get unassigned Change Requests
• Get overdue Change Requests
• Get unassigned Manual Activities
• Get overdue Manual Activities
• Get Review Activities without Reviewers
• Export unsealed Management Packs

SCSM Opalis Integration Pack 2.0 Now Released - SCSM Engineering Team Blog - Site Home - TechNet Blogs