February 2010 - Posts

New SCCM Training! - Configuration Manager 2007 for the Helpdesk staff
27 February 10 11:17 AM | rodtrent | with no comments

This new 2 day lab is aimed at the Service desk personnel working with SCCM and need to cover most of the day to day tasks. It fills a hole in the training market as there is currently no official Microsoft training focusing on this audience. The lab is developed by Kent Agerlund, Microsoft MVP and MCT.

This lab covers the features typically used by service desk staff. After this lab the student will have a very solid understanding of System Center Configuration Manager and be able to use and troubleshoot the main areas like:

  • · Client installation
  • · Software Distribution
  • · Software Updates
  • · Image installation
  • · Working with inventory data
    • Working with reports
    • Creating custom reports
    • Creating basic and advanced queries

Read more:  http://en.truesec.com/training/_new_sccm_2007_for_help_desk_staff

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App-V 4.6 RTM and MED-V 1.0 SP1 RC are here!!
22 February 10 05:20 PM | rodtrent | with no comments

 

As announced on the Windows for your Business blog, Microsoft Application Virtualization 4.6, including App-V for RDS, is now publicly available as part of MDOP 2010!!! In addition, MED-V 1.0 SP1 RC for Windows 7 is now available!

The Official MDOP Blog

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Microsoft System Center Service Manager 2010: a credible challenger in the Service Management software market?
17 February 10 12:48 PM | rodtrent | with no comments

 

All things considered, can Microsoft convince potential customers that the multi-tier sales and service model is better, and will it win the market by selling cheaper? It is hard to believe the Service Management savvies will be easily convinced – Service Management software is a big investment not only cost-wise but especially because it is the heart of the support process, which it orchestrates. In such a peculiar market, where quality, reliability and ease of adoption are more important than price, Microsoft will have to work hard to win any form of trust, let alone take control of the market.

Microsoft System Center Service Manager 2010: a credible challenger in the Service Management software market? « Plan-net's Blog

The MMS 2010 Facebook Event Page
17 February 10 11:17 AM | rodtrent | with no comments

Add yourself to the MMS 2010 Facebook Event Page if you are attending!

 

http://www.facebook.com/event.php?eid=305110736103

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Download details: HPC Pack 2008 SP1 Fix for excessively large boot.wim
17 February 10 08:31 AM | rodtrent | with no comments

 

After installing HPC Pack 2008 Service Pack 1 the "boot.wim" file on the headnode may slowly grow to an excessive size. Apply this update to the headnode to prevent this issue from occuring.
If the "boot.wim" file (in the %CCP_HOME%\data\ directory) has already become large (over 200 megabytes) the following additional steps are necessary:
1) Locate the media, or file share, that you used to capture the deployment image
2) Copy the boot.wim file from the original location, and replace the boot.wim file located in %CCP_HOME%\data\...
3) Open the HPC Cluster Manager
4) On the 'Configuration' tab, select the 'Configure your network' To-do List entry
5) Change your network topology (to something other than what you actually have, such as 'public only') and complete the wizard.
6) Select the 'Configure your network' entry, and set your network topology back to the appropriate selection and complete the wizard.
7) Your boot.wim file will now be repaired. Ensure that you have applied this update so that it does not grow excessively again.

Download details: HPC Pack 2008 SP1 Fix for excessively large boot.wim

Confirmed. MS10-015 blue screens caused by computers already being compromised or backdoored with rootkit.
12 February 10 06:39 PM | rodtrent | with no comments

If MS10-015 causes you a bluescreen - its time to check to see if data about you or your organization has been stolen.  Best to rebuild the machine from scratch instead of try to repair it.

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Importing knowledge into Service Manager 2010
10 February 10 04:57 PM | rodtrent | with no comments

 

This week I have tested to import knowledge into Service Manager. Knowledge can be used for example as guides in the self service portal for end-users, system documentation for engineers or troubleshooting guides for service desk personnel. One of the ways to get knowledge into Service Manager is to use the CSV import feature. The CSV import feature allows you to bulk-import instances of any class type or projection type defined in the Service Manager Configuration Management Database (SMCMDB).

www.contoso.se » Blog Archive » Importing knowledge into Service Manager 2010

The Out Of Band Management Support Team blog
10 February 10 03:12 PM | rodtrent | with no comments

 

Hi and welcome to our new Out of Band Management support team blog!  If you've been following our Configuration Manager support team blog then you've probably already seen a couple posts on AMT and OOB but due to the increasing popularity of this subject we've decided to branch off and start a new blog dedicated solely to using OOB/AMT in SCCM 2007 SP1 and later.  Look for a lot of new stuff on AMT and OOB right here very soon.

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Solution: When using USMT 4 in an SCCM 2007 SP2 OSD Task Sequence, files are captured successfully but not settings
10 February 10 03:10 PM | rodtrent | with no comments

 

When running a SCCM 2007 SP2 Task Sequence with a "Capture User State" task that utilizes USMT 4, files are properly captured and restored but settings may not be. The SMSTS.log will not show any errors, however the scanstate.log will show the following error:

<Date> <Time>, Info                  [0x000000] Downlevel Manifests folder is not present. System component settings will not be gathered.

Settings that may not be captured include printers, mapped network drives, and wallpaper.

The Configuration Manager Support Team Blog : Solution: When using USMT 4 in an SCCM 2007 SP2 OSD Task Sequence, files are captured successfully but not settings

myITforum.com: Public submission for job openings
10 February 10 02:59 PM | rodtrent | with no comments

If you have a System Center or Admin job opening, or know of a job opening somewhere, we’ve now made it easier for you to get the job exposed to the larger community.  Posting job openings helps you fill open positions but also helps a potential candidates locate employment.

To submit online, go here:

http://www.myitforum.com/absolutenm/as.aspx

…and select myITforum Jobs from the dropdown list.  Use the online form to enter or even simply copy and paste the open position and submit it to us.  Once we review the post we’ll make it live on the site for all to see.

Want to know about open positions as they are submitted?  Grab the myITforum Jobs RSS feed:

http://www.myitforum.com/absolutenm/rss.aspx?z=94

What does it cost?  As it has been since we started out in 2000, we believe that finding jobs and finding good candidates should not cost either party a single dime.  Staying employed helps us all. All we ask is that you drop us a line to let us know how it works out.  The myITforum.com job network has filled 1,000’s of open positions over the years.

NOTE: Posted jobs will display on the site for 30 days before they expire.  If the job gets filled prior to the 30 days, drop us a note and we’ll remove it from the site manually.

Some quick myITforum.com stats for the week of February 4th – February 10th
10 February 10 08:06 AM | rodtrent | with no comments

People ask all the time about what kind of traffic myITforum.com gets, since I say from time-to-time that we’re constantly growing.  Vendors ask a lot about how much traffic we see per month and I have to chuckle a bit and say “it’s probably better to give you a per day or per week”.  Once I give them the stats, they understand why.

Here’s a quick breakdown of just the past 7 days:

Total Sessions: 261,254.00  
Total Pageviews: 2,009,062.00  
Total Hits: 3,454,587.00  
Total Bytes Transferred: 38.47 GB 

I post things like this periodically – I even include them in community presentations/sessions sometimes – but it’s not to brag.  Not at all.  The importance of stats like these is to make the community aware but also vendors.  And, here’s why…

Community

From a community perspective, seeing these types of numbers gives a couple assurances.  First, it shows community members that there is a significant community following, which means that they can get their questions answered and problems resolved quickly.  Visiting a not-so-active web site can be frustrating, particularly when a huge issue comes up and there’s no one around to help. 

Secondly, it shows that there’s a lot of sharing going on.  If you pay attention closely to a few web sites you see that only a handful of people are actually participating – and that handful of people are, in reality, the people running or maintaining the web site.  Not good.  By providing a worldwide community of active participants you know that, when a huge issue comes up, *someone* *somewhere* has seen it or experienced it and you’ll be able to work through the issue together. 

Third, these type of numbers show that content is continually updated, refreshed, or generated.  Each day that you visit, you’ll learn something new.  And, again, you’re not learning something new from the same old people all the time.  You get to learn from different perspectives and views that ultimately complete the whole systems management picture.

Vendors

From a vendor perspective stats like these should make you salivate. Why?  Well, for one, the community is dedicated.  By interacting with the community in a number of ways (ads, press releases, in-community support, etc.) you become an unofficial “member” of the community – meaning that your company, products, etc. are in the minds of potential customers all day long.  Its not like another web site where you have to pull teeth to get results from marketing, the myITforum.com community visits daily because they WANT to.  Your products and services are seen and heard without amassing a huge marketing campaign that may result in 10% or less of a response and may end up just sucking your marketing budget dry.  Vendors should spend time interacting with the community – become “friends” with the community. 

Another reason is that the community is active.  By interacting with an active community you know that your efforts will never be wasted.  You know that your efforts will be heard by someone, any time of the day.

And finally, the community is large (and growing) and highly targeted.  You can go advertise on a different web site, but your results will suffer.  At myITforum.com you know that there will always an attentive audience.  And, we make sure that the audience knows about you, your company, and your products.  myITforum.com management constantly works for you to make sure that your message is clear and evident.  On a lot of web sites, you post a banner or two and hope for the best.  When the banner rotation is over you sift through your results and say something like “well, that didn’t work out, let’s try something else”.   Through our creative and sometimes demanding services, your message is spread wide and far to an audience that actually wants to know about you.  When you partner with myITforum.com, you’re not just giving us a banner.  Like any ad agency, we help build your reputation on a level that you’ll not see anywhere else.

If you’re a vendor who is interested in hearing more about interacting with a large community and getting real results for your efforts, drop me a note:  rodtrent@myITforum.com

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Download details: System Center Operations Manager 2007 R2 Cross Platform Cumulative Update 2 (KB979490)
10 February 10 07:05 AM | rodtrent | with no comments

 

The System Center Operations Manager 2007 R2 Cross Platform Cumulative Update 2 includes System Center Operations Manager 2007 R2 Cross Platform Agent Update (KB973583) and additional bug fixes.

Download details: System Center Operations Manager 2007 R2 Cross Platform Cumulative Update 2 (KB979490)

Create List Items (aka EnumerationValues) In Bulk Using EnumCreator.xlsx
10 February 10 06:55 AM | rodtrent | with no comments

 

One of our Microsoft Consulting Services consultants, Tomaz Cebul, had a great idea for a list item creator tool in Excel.  He sent me a draft version of this to which I have added some things.  Thanks Tomaz!

This spreadsheet allows you to enter in list item display names.  Behind the scenes, some crazy Excel functions are building the management pack XML for you based on what you enter.  Then all you have to do is copy the Management Pack XML out of the spreadsheet, paste it into a .xml file and import it into Service Manager.

SCSM Engineering Team Blog : Create List Items (aka EnumerationValues) In Bulk Using EnumCreator.xlsx

NIC devices that require a special driver for WinPE may cause a ConfigMgr Task Sequence to fail if a Vista or newer OS is being deployed via an Operating System Install Package
09 February 10 07:50 PM | rodtrent | with no comments

 

If separate NIC drivers are offered by an OEM manufacturer for use in Windows PE vs. the full Windows OS, the Task Sequence may fail if the Windows OS being deployed is Windows Vista or newer (Vista, Windows 7, 2008, 2008 R2) and if it is being deployed from an "Operating System Install Packages" (Windows installation source files).

The Configuration Manager Support Team Blog : NIC devices that require a special driver for WinPE may cause a ConfigMgr Task Sequence to fail if a Vista or newer OS is being deployed via an Operating System Install Package

Announcing the Release of Configuration Manager 2007 SuperFlows!!
09 February 10 07:47 PM | rodtrent | with no comments

 

The Configuration Manager writing team is very excited to announce the release of the following SuperFlows:

  • Software Updates Synchronization SuperFlow: Provides the detailed dataflow for the software updates synchronization process, additional resources related to software updates synchronization, and troubleshooting information.
  • SuperFlow for Configuring Software Updates: Provides detailed steps that help you to plan for and configure software updates at a site. This SuperFlow also includes troubleshooting information and additional resources that you can use to learn more about configuring software updates in Configuration Manager 2007.
  • Software Update Deployment SuperFlow: Provides information that helps you to prepare for and deploy software updates after you configure the software updates infrastructure and synchronize software updates.
  • SuperFlow for Creating SRS Report Models in Configuration Manager 2007: Provides detailed steps that you can use to create a SQL Server Reporting Services report model in Configuration Manager 2007.

A complete list of the Configuration Manager SuperFlows and links to the download location for each is available at: http://go.microsoft.com/fwlink/?LinkId=183297.

What is a SuperFlow?

The SuperFlow interactive content model provides a structured and interactive interface for viewing documentation. Each SuperFlow includes comprehensive information about a specific Configuration Manager 2007 dataflow, workflow, or process. Depending on the focus of the SuperFlow, you will find overview information, steps that include detailed information, procedures, sample log entries, best practices, real-world scenarios, troubleshooting information, security information, animations, or other information. Each SuperFlow also includes links to relevant resources, such as Web sites or local files that are copied to your computer when you install the SuperFlow.

Your feedback makes a difference!
We want to continue to improve the SuperFlow content model and your feedback continues to be a critical part of the process. A feedback icon is available and I encourage everyone to use the link to tell us what you think. For anyone attending MMS 2010, check out one of the System Center Content Architecture and Innovation focus groups where you will have an opportunity to provide feedback about the SuperFlows.

Thank you!

-- Doug Eby

System Center Configuration Manager Team Blog : Announcing the Release of Configuration Manager 2007 SuperFlows!!

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