System Center Service Manager : Targeting Workflows in Service Manager
In a previous post, I described how the Management Service runs what we call “workflows” in Service Manager and then I provided an example for you to try. In this post, I want to describe some more detailed and important aspects of how workflows run in Service Manager. There are some subtle differences and key points that are important to understand for those of you coming from an Operations Manager background or that are planning to write workflows from scratch instead of using our MP authoring tools.
System Center Service Manager : Targeting Workflows in Service Manager