System Center Service Manager : Mapping ITIL/MOF Change Management process to the features of System Center Service Manager
Hi. I’m Bill Anderson, a technical writer for System Center Service Manager. I’ve been working with PM Vladimir Bakhmetyev to put this blog post together to show you a little about how you can use change management features found in Service Manager to help model process frameworks such as MOF.
System Center Service Manager : Mapping ITIL/MOF Change Management process to the features of System Center Service Manager