Fix it KBs - THE OFFICIAL BLOG OF THE SBS "DIVA"
You know about the Fix it for me KBs? It's a series of Knowledge base articles that they've automated.
http://support.microsoft.com/default.aspx/kb/282402 see that one for a sample and check out the blog for more of these "fix it" kbs.
http://blogs.technet.com/fixit4me/
Fix it KBs - THE OFFICIAL BLOG OF THE SBS "DIVA"