Its *NOT* better to shut down Windows before shutting down Outlook!

Published 07 June 08 06:53 PM | rodtrent

I wrote this little blog piece recently, based on a recommendation on a MSDN blog.  Here’s the original link…

http://blogs.msdn.com/deva/archive/2008/06/04/outlook-performance-outlook-data-file-pst-or-ost-file-issues.aspx

and, the original quote:

If you see this issue frequently, and you have to exit Outlook shortly before you shut down your computer, it may be better to shut down Windows while Outlook is still running. Also it's recommended that you do this instead of exiting Outlook and then shutting down Windows shortly after that.

Well, I’ve tested this little *ahem* nugget, and it doesn’t work for me.  I’ve also (since the post) heard from others who have heard this stated by Microsoft before, who have also tried it.  It didn’t work for them, either.  In fact, this little “nugget-of-a-tip” may cause your Outlook PST and OST to corrupt quicker and more often.  So, it’s a nugget of something, possibly, just not a nugget of a tip.  <==Think about that phrase.  You’ll get the meaning eventually.

Also, a commenter to my original post said this:

“I have to disagree with this one.  I heard this with 2003 and with 2007. We tried with 2007 and it created more corruptions than solutions with our users.  We retracted this statement from our users a little while ago.”

Let’s see if we can get the original poster to add a disclaimer to that post, or at least explain it a little more.  A nice “do not try this at home” would be great.

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Comments

# Roger said on June 7, 2008 11:55 PM:

Would it change your mind to know that the Microsoft Outlook Team Blog recommends doing this?

blogs.msdn.com/.../data-file-checks-and-you.aspx

<i>An incorrectly shut down Outlook Data File may occur for one of the following reasons:

Another program that is accessing your Outlook Data File doesn’t exit cleanly:

-Antivirus scanning of the file

-Outlook add-ins

-Outlook crashing

-Forced Microsoft Windows shutdown before the Outlook.exe process shuts down completely

If you believe you’re seeing this last issue often and need to shutdown Outlook shortly before shutting down your computer, then it may be better to shut down Windows when the Outlook window is still open instead of shortly afterwards.</i>

# rodtrent said on June 8, 2008 02:02 PM:

No...after testing myself, and hearing the woes from others, I'd say this is dead wrong.

# Roger said on June 9, 2008 08:42 AM:

That hasn't been my experience.

Gotta go, a Outlook MVP has some killer advice about SMS on his blog.  ;)

# rodtrent said on June 9, 2008 08:59 AM:

You may want to share your experience.

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