Use Cingular? You can't sue them
"I received a disturbing notice from Cingular in my monthly bill ... stating that I had already agreed never to sue Cingular in a court of general jurisdiction, and also that I can never be a part of any class-action lawsuit against the company. Instead, any dispute between Cingular and me that cannot be resolved by customer service (like, say, a brain tumor caused by one of their cellphones) must be resolved by an arbiter who will be paid for by Cingular (how convenient!)."
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