August 2005 - Posts

Just got off the phone with a Cingular agent who was on my side
31 August 05 07:16 PM | rodtrent | with no comments

Interesting stuff.  I talked to (not mentioning the name) today at Cingular.  It was recorded anyway, but this person didn’t care about losing the job because this person didn’t agree with Cingular’s practices.  Anyway, I’ve called for the past 3 months to get my phone and service refunded because Cingular’s service simply didn’t work in my area.  You’ve probably read the previous posts.  Once, Cingular service told me to get in my car and travel about 2 miles and I would have perfect service.  OK, that’s cool — but who wants to waste gas these days just to make a cellular call?

In the past 3 months I’ve called and indicated that the first person I talked to about returning the phone, indicated that the phone would be refunded.  Since then, each additional person I talked to said those notes were NOT in the system.  Well, today, this disgruntled employee found the notes pretty dang easily, and told me that it was there as clear as day.  Each person I talked to in the past 3 months *somehow* couldn’t find this note.  So, now, I’m still stuck with this phone, but I can take it up with the Complaint office in Springfield, IL.  If you want to complain about a Cingular outage, feel free.  Here’s the address:

Office/OP Complaint

Cingular

520 Ashgrove Road

Springfield, IL  62711

 

Hey, Cingular!  I’m going to be the boil on your posterior until you get this fixed.  You want me to name names, just drop me an email:  rtrent@cinci.rr.com

There needs to be a lemon law created for cellular services.

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Cingular doesn't want to refund my phone
31 August 05 06:37 PM | rodtrent | with no comments

All I can say, is don’t choose Cingular if it doesn’t work in your area.  They told me it would work fine during the original contact.  These folks are hard to deal with.  Basically, I’m getting my original phone back, even though it doesn’t work at my house.  They told me I could sell it on eBay if it doesn’t work.  What the—???

I’m getting ready to call them to get their Lemon Law phone number, but I really doubt they have one.

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More MOM goodness
31 August 05 06:01 PM | rodtrent | with no comments

The following Management Packs for MOM were released or re-released today:

Microsoft Baseline Security Analyzer (MBSA) Management Pack for MOM 2005  http://www.microsoft.com/downloads/details.aspx?familyid=3cdc07f0-8451-4d99-9f9b-e939e4259ae3&displaylang=en

Internet Information Server (IIS) Management Pack for MOM 2005  http://www.microsoft.com/downloads/details.aspx?familyid=9451088d-87de-42e9-8fd3-f005a184dd65&displaylang=en

Microsoft Operations Manager (MOM) 2005 Management Pack  http://www.microsoft.com/downloads/details.aspx?familyid=5343579a-78ee-4a89-b3ce-3202ce5b948d&displaylang=en

SQL Server 2000 Management Pack for MOM 2005  http://www.microsoft.com/downloads/details.aspx?familyid=79f151c7-4d98-4c2b-bf72-ec2b4ae69191&displaylang=en

Domain Name Service (DNS) Management Pack for MOM 2005  http://www.microsoft.com/downloads/details.aspx?familyid=2af941fe-5931-4971-9392-a88bbe577d8c&displaylang=en

Windows Base Operating System Management Pack for MOM 2005  http://www.microsoft.com/downloads/details.aspx?familyid=0639e4a4-3457-4978-947c-fd6849fa0bde&displaylang=en

Server Clusters Management Pack for MOM 2005  http://www.microsoft.com/downloads/details.aspx?familyid=0a533e00-098a-46dc-a8a5-e22f77d47c64&displaylang=en

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Price Gouging across the U.S. because of Katrina?
31 August 05 05:43 PM | rodtrent | with no comments

The U.S. department of Energy wants to you complain (chimp) about it.  Go here and lodge your complaint.

http://gaswatch.energy.gov/

From what I’ve heard on the news this week, higher prices for gas should not be happening.  If you see it, report it.

Linux denies they are unsafe
31 August 05 02:48 PM | rodtrent | with no comments

But, of course…

OSDL Declines Linux vs. Windows Study

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New MOM KBs
31 August 05 02:44 PM | rodtrent | with no comments

Updates that are made to alerts in the destination management group may not be applied in the zone management group in Microsoft Operations Manager 2005

 

Although the MSSQLServer service does not stop, there is a "The MSSQLServer service terminated unexpectedly" Critical Error severity alert in the Microsoft Operations Manager 2005 Operator Console

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New SMS 2003 KB : An advertised program does not run when a user logs on to the SMS 2003 Advanced Client computer
31 August 05 02:42 PM | rodtrent | with no comments
http://support.microsoft.com/default.aspx?scid=kb;en-us;905794
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Teaching of Creationism Is Endorsed in New Survey
31 August 05 02:15 PM | rodtrent | with no comments
http://www.nytimes.com/2005/08/31/national/31religion.html?ei=5090&en=1ca44f3c9718912e&ex=1283140800&partner=rssuserland&emc=rss&pagewanted=print
MOM Product Team Blog
31 August 05 02:15 PM | rodtrent | with no comments
How does MOM 2005 Eval to licensed version upgrade work?
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This is good! This is good!
31 August 05 02:14 PM | rodtrent | with no comments

Eileen promoted this link today, and it’s a whopper.

http://blogs.technet.com/eileen_brown/archive/2005/08/31/deploy_OAB_with_SMS.aspx

Visiting Mr. Gormly's house this weekend
31 August 05 01:21 PM | rodtrent | with no comments

Mr. Gormly has invited our family to his house for a cookout this weekend.  Can’t wait!  I’ll let you know if I singe my eyebrows on the grill or not (that’s a long story).

As some of you know, John was my boss in another life, but we’ve kept in touch — and he’s a great friend.

New MOM KB
31 August 05 01:16 PM | rodtrent | with no comments
A virtual server error message periodically appears when a virtual hard disk file cannot be read in MOM 2005
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T-Mobile up to the task?
31 August 05 12:52 PM | rodtrent | with no comments

They aren’t up to the task here…let’s hope they do a much better job for the Katrina victims.

T-Mobile Opens Wi-Fi to Katrina Victims

Sorry, to be so cynical about this, but the T-Mobile network is horrid.  Let’s hope they do a great job for the Katrina victims.

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He's a blogging machine!!!!!
31 August 05 12:46 PM | rodtrent | with no comments
Since his return, Mr. Gormly has posted an astounding number of great posts on his web blog.
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Talked to a guy today...
31 August 05 12:43 PM | rodtrent | with no comments
…whose brother lives in New Orleans.  He can’t get hold of him because the cell towers have been turned off so emergency crews can communicate.  He’s worried.  Let’s hope things are OK.
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