Anyone else having issues with the quality of DirecTV broadcasts lately? I’ve been a customer for almost 10 years and normally have a crystal clear picture. However, recently, I’ve experienced screen freezing and extreme pixelization. Even the DirecTV Forums are a buzz about what’s going on. I called DirecTV to discuss this with their tech support and they’re pretty hush-hush about it. Although, after requesting to be transferred to the retention department, they proceeded to tell me that there in fact, IS a problem and they’re working on it; no expected fix day though.
I have three receivers - each TIVO capable and all different manufacturers. I’ve checked the signal strength and it appears to be fine as all trans-ponders are registering around 90–95%.
So – DirecTV – what’s up? I’m getting tired of watching this crappy picture!!!
BTW, my call to DirecTV didn’t go unnoticed, they’ve adjusted my bill to reflect a $5 credit for the next 6 months.