Citrix MP Part Three
So I would be remiss to come to MMS and not try to corner the Citrix guys, in their big corner booth, over the debacle that is the Citrix Management Pack for Ops Manager.
Their response, after going through three different folks to finally get to someone who “knew”: It’s a supported product, and if you call for support we’ll get it working for you.
Me: But I’ve run across numerous blog posts from folks that just can’t get it to work, and there are many many counters available in perfmon in Citrix that you don’t surface in the MP. Is the MP and orphan stepchild? Because it sure feels like you’d rather we use your tools than SCOM.
Them: It’s a supported product. There’s a new version out for Xen 5.
Me: Yeah. Been there.
Them: It’s a supported product. Anything not currently in the MP would be a feature request.
So there you have it. Sometime in the next couple of weeks I’ll be on the phone with the fine folks at Citrix support, talking about the MP. Stay tuned.