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Tuesday, April 15, 2008 5:03 PM

ConfigMgr R2's Client Status Reporting

Summary: the SMS Client Health Tool (CHT) is being updated in the upcoming ConfigMgr 2007 R2 release, and renamed as Client Status Reporting (CSR). There are improvements big and small that you should...
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Sunday, March 23, 2008 8:56 AM

Client health solutions

Summary: we talk about client health a lot on this blog, but ultimately we all want solutions. What solutions are available? In a past posting I listed the solutions Microsoft IT uses for client health...
Posted by pthomsen | 6 comment(s)
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Tuesday, February 19, 2008 5:29 PM

Software distribution success issues lead to client health thoughts

Summary: my recent posting on "defining client health" was inspired by various conversations I've seen or had recently along the lines of 'how successful are you?' Rod Trent has posted...
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Sunday, February 17, 2008 1:01 PM

Defining "client health"

Summary: "client health" is the art of accounting for all your computers. Further, it includes maximizing the success of your computer management services by fixing any health-impacting problems...
Posted by pthomsen | 1 comment(s)
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Tuesday, February 12, 2008 6:42 PM

The full field of client health management

Summary: understanding the problems client health management reveals is crucial, but there are other disciplines that are also essential to fully managing client health. In a recent blog posting I presented...
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Saturday, February 02, 2008 8:41 PM

MMS 2008 - here I come!!

Actually, I was going no matter what, but I get to be a speaker, which is a huge honour. Rod reports that the first (main) round of session details have been released. From the list, I see I get to do...
Posted by pthomsen | 3 comment(s)
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Thursday, January 31, 2008 8:47 PM

A look at some computer management reports produced by scripts

Summary: in recent posts we've examined some techniques for automatically generating and delivering highly customized reports. Here's some examples (especially the graphs). The techniques I posted...
Posted by pthomsen | 1 comment(s)
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Sunday, January 20, 2008 10:58 PM

A question: what does computer health mean to you?

Summary: do you agree that computer health will help with client health; and what is "computer health" (AKA "desktop health" or "PC health") for you? In a recent blog posting...
Posted by pthomsen | 1 comment(s)
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Monday, January 14, 2008 8:01 PM

Creating HTML reports from script

Summary: creating HTML-based reports from scripts is surprisingly easy, allowing you to provide highly flexible, very attractive reports to internal customers. Today we continue our series on producing...
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Friday, January 11, 2008 8:36 PM

Client Health's Buckets of Buckets

Summary: we're probably agreed that client health is a complex subject, meaning different things to different people. Articulating the subtleties to the interested parties is maybe the biggest challenge...
Posted by pthomsen | 1 comment(s)
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Thursday, January 10, 2008 7:53 PM

Saving client health (or other) data to a SQL Server

Summary: most computer management specialists write and run SQL queries, but not many save data for later use. Yet saved data can allow you to do historic comparisons, trending, complex dataset queries...
Posted by pthomsen | 5 comment(s)
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Sunday, January 06, 2008 2:57 PM

The scope of computer management client health

Summary: client health seems to be a reasonably intuitive problem - keep your computer management clients working properly. But different people have different intuitions, and to solve the problem fully...
Posted by pthomsen | 2 comment(s)
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Monday, August 06, 2007 1:12 AM

Client Activity History - the original queries

Summary: starting at the basics, we need to know how much activity we're seeing from our computer management clients, and thus how much we're likely to see from them in the near future. These queries...
Posted by pthomsen | 7 comment(s)
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Sunday, July 08, 2007 11:46 PM

Client Activity History

Summary: client activity must be considered in the context of history - especially your organization's client activity history. That may be the only way to distinguish between behavioral issues and...
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Tuesday, June 12, 2007 12:33 AM

Microsoft IT's Client Health Strategy

Summary: client health is a challenging computer management problem, as we've discussed before. Over the years Microsoft IT has developed a multi-faceted strategy, consisting of the following elements...
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Thursday, May 24, 2007 9:47 PM

The great computer management enigma: client health

Summary: my biggest surprise and challenge in my years in Microsoft IT is how often I explain and debate the meaning of "client health". What's worse, people rarely agree with me. But I'm...
Posted by pthomsen | 2 comment(s)
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