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Tuesday, July 08, 2008 9:28 PM

Update: How Microsoft IT Does Patch Management

Summary: one of our most popular stories is how Microsoft IT does patch management (software update management, or SUM). The stories have become a bit stale, so we've finally updated them. Thanks to...
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Monday, May 19, 2008 7:48 PM

So Paul, what is it that you do at Microsoft?

Summary: I get that question a lot. Well except from my mother, who long ago gave up on trying to understand what I do... But for you guys the answers used to be easy: I do what you do. Computer management...
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Sunday, March 30, 2008 7:58 PM

Ode to a server - by Edward Bell

Summary: did you feel a disturbance in the computer management force this week? Some of us serving Microsoft IT felt it. A moment of silence is in order. You might think I jest, but as a fellow techie...
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Saturday, February 02, 2008 8:41 PM

MMS 2008 - here I come!!

Actually, I was going no matter what, but I get to be a speaker, which is a huge honour. Rod reports that the first (main) round of session details have been released. From the list, I see I get to do...
Posted by pthomsen | 3 comment(s)
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Tuesday, June 12, 2007 12:33 AM

Microsoft IT's Client Health Strategy

Summary: client health is a challenging computer management problem, as we've discussed before. Over the years Microsoft IT has developed a multi-faceted strategy, consisting of the following elements...
Posted by pthomsen | 1 comment(s)
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Wednesday, May 02, 2007 1:09 PM

How Microsoft IT Does Patch Management

Summary: one of the joys of working at Microsoft IT is that we get to talk to customers frequently about what we do (and yes, I am serious when I say it's a joy). That happens in various forums, on...
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Wednesday, February 07, 2007 12:51 AM

MMS here I come! (for the 10th anniversary)

Summary: I got confirmation (well, close enough - it's posted at mms2007.com ) that I'll be speaking at MMS again this year. You can call it pathetic, but the highlight of my year for the last...
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Monday, February 05, 2007 9:58 PM

Dogfooding Revealed

Summary: Microsoft IT beta tests new versions of Microsoft software to help make them customer-worthy. That's what we call "dogfooding". What does that mean specifically...? I've been...
Posted by pthomsen | 3 comment(s)
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