Keys to this Position

The ideal candidate will have experience in the Desktop Engineering field.  The candidate will have strong knowledge of Microsoft Desktop technologies including Windows, Outlook, Exchange, Microsoft Office, Group Policy and Active Directory. MS Certifications a plus

This individual needs to have a strong Engineering background.  We are looking for strength in the following areas:  Methodology, Strategic Planning, Design, experience managing large Technology Projects in a Desktop Engineering environment. 

Management experience and proven capacity to develop staff

Project Management experience, with a practical application in a desktop area

Job Qualifications

Bachelor's degree in Computer Science, Engineering or related discipline. Or, minimum of 5 years experience in management and 10 years overall experience in Information Technology field.

Demonstrated technical, analytical, diagnostic skills when resolving IT related issues required to support business needs.  Must possess the ability to think strategically.

History of successfully managing project implementations such as product implementations and upgrades

Strong oral and written communication skills; strong leadership skills

Strong understanding of systems technology as it relates to the desktop.

Proven ability to manage multiple objectives, project, and deadlines effectively

Desktop Support experience in a variety of Windows operating system environments

Desktop build experience using Ghost or similar imaging tools

Desktop deployment experience using images

Software deployment experience using Marimba or other automated tool

Focused on quality

Organized

Process oriented

Committed to continual improvement

Aggressive and creative problem solver

Outstanding inter-personal and leadership skills

Ability to manage in crisis or high pressure situations

Technical Proficiencies

Strong knowledge of Microsoft Desktop technologies including Windows,Outlook, Exchange, Microsoft Office, Group Policy and Active Directory. MS Certifications a plus

Strong applications knowledge

Familiarity with Marimba or other software distribution tool

Experience with Remote Management Tools

Strong knowledge of wireless technologies and networking

Job Summary

The Manager, Client Technology Engineering will be responsible for managing the client technology engineering team in our Marlborough Office.  The position requires outstanding project management skills, a high degree of technical knowledge and expertise, and people management skills.  The person in this role must be adept at gathering business requirements as they relate to emerging technology needs, formulating teams to evaluate products, conducting pilots with a goal of providing quantitative feedback and assessments, and managing product rollouts to the firm.

Job Responsibilities

Work closely and proactively with all members of IS to meet project and business objectives effectively and efficiently.

Provide project management support to the team during major rollout and upgrades

Provide technical expertise to the team and the firm

Identify and exploit technology opportunities that cost effectively gain efficiencies, increase performance and improve reliability in alignment with overall business objectives. Solutions should be identified using both internal resources and external technology partners.

Recommend and / develops productivity tools for the desktop support organization

Help define, implement and maintain Information Technology standards, policies, process and procedures as it relates to managing the desktop environment (standard image, group policy and build process)

Identify potential desktop security issues, review security bulletins and provide recommendations to remediate threats

Mentor team on related functions and knowledge

Research, recommend and implement collaborative technologies such as Net Meeting, Web casting, desktop videoconferencing, electronic whiteboards, instant messaging, etc.

Research, recommend and implement wireless networking technologies that meet business requirements while maintaining strict security guidelines

Implement software licensing and metering controls to assist the firm with adherence to software licensing requirements

Act as a liaison with other systems areas and outside consultants.  Actively participates in department initiatives, projects and problems resolution. Provides support as necessary.

Enable environment for engineering and desktop support teams that encourages collaboration and information sharing on a continual basis via meetings, documentation and presentations

Jennifer Adler
Starpoint Solutions
www.starpoint.com
212-386-0702 Tel.
212-386-0746 Fax
Jadler@starpoint.com