Position Code #:        24651 

Position Title:         Sr. Citrix Administrator - SoftGrid 

Location:               Groton, CT

Position Description:  

·       Seeking people who have large international environment experience, working as a Citrix Administrator for 5+ years with strong SoftGrid packaging experience.

·       The Senior Citrix Administrator should be a self-starter, who takes initiative and doesn't need much direction. Candidate must have recently worked in a large enterprise environment.

·       Excellent interpersonal and communication skills are required.

Major duties/responsibilities:

As part of a regional team that provides support across Data Centers under CIT management, the Citrix Operations Technical Support team is responsible for the following:

Project Support

§       Provide engineering consulting and design services for business projects as identified.
§       Provide input to Citrix system architecture in coordination with engineers across other sites.
§        Develop, implement and follow processes for integration of applications into a Citrix environment.
§       Assess client requirements for application deployment via Citrix.
§       Design solutions that allow client applications to be deployed via Citrix.
§       Implement, document, and support the deployment of client applications via Citrix.
§       Interface with Platform Implementation and Operational Acceptance for system builds.

Technical Support

§       Provide third level technical support and consultation to Platform Implementation and Operational Acceptance on project activities.

§       Ensure general operation of and provide technical support for the Citrix environments.
§       Perform problem isolation and determination to ensure proper handling of issues with applications in the Citrix environments.

§       Implement, document, and support the deployment of a Citrix automated build process
§       Evaluate emerging technologies and make recommendations as necessary.
§       Provide third level technical support for all escalation items and act as SME for high-level requests.
§       Ensure compliance with all pre-defined SLA and target measures, enhance support processes accordingly to meet those measures.

Miscellaneous

§       Interface with vendors and CIT to coordinate license management for Citrix environments.
§       Provide leadership to other Operation Technical Support teams
§      

QUALIFICATIONS:

·       Bachelor's degree or equivalent. 
·       Five years (5) of Citrix expertise in an enterprise environment
·       Five years experience supporting WinTel based systems and tools.
·       Dynamic Project Manager with exemplary communication, organization, and management skills. 
·       Strong inter-personal skills with the ability to thrive in a fast pace high pressure environment
·       Process oriented with a strong understanding of production support

For the week of 4/15-4/20, to reach me directly, please call 973-854-8880.

Best Regards,

Bari

Bari Lyman

BreakthroughIT, Inc.

Direct Business Line 561-362-7179

Direct Fax Line 413-431-5420

bari@breakthroughit.com

www.breakthroughit.com