Job Title: Pre Sales Engineer & Consultant
Location: Seattle, WA
Based at: Home Based, USA
Position reports to: Head of Consulting
Job Purpose:
1. To provide technical and evaluation support to 1E*s sales team and sales prospects within the United States
2. To undertake consulting engagements for the deployment of core Microsoft technologies (SMS & MOM) as well as the deployment of 1E products and solutions.
3. To interface with the SMS & MOM product groups and other members of the WEMD regularly to increase awareness, exchange information and ensure alignment
Company Information
1E is a niche software and consultancy company, specializing in deploying and managing large Microsoft Windows infrastructures. We have a reputation for technical excellence and have recently been named Microsoft*s Premier Windows Management Partner across EMEA. Customers include major financial, retail and government organizations where we have a history of delivering complex projects successfully in aggressive timescales.
The company also writes specialized software, and has over 5m licensed software users in 30 countries. Our impressive client list includes Microsoft, British Airways, Atkins, and SABMiller.
1E is a Sunday Times Tech Track 100 company and one of the 10 fastest growing companies in the Thames Valley (The Business Magazine).
1E has 70 staff and offices in London, UK and Delhi, India. Annual growth has been 60 * 80% over the past 3 years.
The role * overview
Working out of your home and reporting directly to the head of consulting, you will provide pre-sales support, and training for major sales of 1E*s software portfolio. As well as being involved in the sales lifecycle you will also, when required, undertake direct consulting engagements with customers. These engagements shall be around the deployment of SMS, MOM and 1E products that may have been sold into the customer.
You will be very hands-on and will develop a deep knowledge of 1E*s products and a good knowledge of SMS and MOM. You will have had extensive experience in the implementation of both of these products in large organizations and may have a background in consulting previously.
You will be technically authoritative/ confident in front of customers and a good presenter/ communicator. There will be extensive travel throughout the USA and the occasional trip to the UK and Europe.
The role is high profile within 1E and you will have a direct interface with the executive management team as well as the key delivery personnel on the sales, development and consultancy teams. There is a longer term career path into the consultancy or sales team.
Key Responsibilities
1. Providing technical and evaluation support to the sales team and sales prospects for all the company*s software products, and consultancy services. Support is provided via telephone, email and on-site. Activities include:
* Product support for customer evaluations
* Technical qualification calls
* Pre-sales meetings
* Software & Consultancy Proof of Concepts (POCs) * maximum 10 days
2. Providing support to 1E*s software development team. Activities include:
* Product improvement i.e. recommending product improvements, new product ideas
* Feedback from POC*s regarding faults, improvements, documentation issues etc.
3. Engaging on projects at customer site in a consulting capacity to deliver:
* Implementations of the Microsoft SMS and MOM products and associated activities including:
o Design
o Proof of concept
o Pilot implementation
o Full Rollout
o Troubleshooting
o Documentation
o Upgrades/Audits and follow on advice/guidance
* Implementing 1E products across SMS and MOM infrastructures.
* Facilitate partner training on 1E*s products where appropriate
4. Interface with key members of Microsoft*s Windows Enterprise Management Division to:
* Keep up to date on latest Microsoft developments in the management space
* Help educate Microsoft personnel on latest 1E products/solutions
* Ensure the continued integration between Microsoft and 1E products
* Help determine possible opportunities for new functionality in existing 1E products or potential new products
The candidate
Track record in:
* Technical consultancy/ technical support in a fast moving and leading edge IT environment.
* Pre-sales activities/ customer interaction
* Microsoft Windows Management solutions.
* Existing relationships with Microsoft WEMD personnel desirable
Specific Job Skills:
* A minimum of two years SMS 2.0 or SMS2003 experience.
* A firm understanding of core Windows 2000/3 technologies such as Active Directory, TCP/IP Networking, Group Policy, etc to a high level of competency.
* Experience from at least one project which involved design and implementation of SMS 2.0 and 2003 solutions for a large organization.
* Experience of direct customer interaction, whether through a support or sales capacity.
* Education to degree level would be an advantage, but is not required with equivalent experience.
* Experience in MOM would be an advantage.
Management Skills:
* Strong self management skills and drive
* Excellent communication and presentation skills
* Excellent technical, analytical and problem solving skills
* Persuasive & decisive * able to influence others & impose own focus and requirements
* Highly astute and intelligent - attuned to the technical and commercial dynamics of the role
* Straightforward and approachable
* Initiative, determination and a high degree of resourcefulness.
* Hard working, disciplined & focused * will go that extra mile.
* Flexible, energetic, charismatic
Contact for more information: 1E Ltd.
E-mail:
usrecruitment@1e.com Web:
http://www.1e.com