System Center Mobile Device Manager 2008 Resource Kit - Client Tools
If you are trying to get up to speed with System Center Mobile Device Manger (SCMDM) and having issues with the WM 6.1 clients, one of the key Resource Kit Tools now available is the Client Tools.
See the current listing of all the Resource Kit Tools here: http://technet.microsoft.com/en-us/scmdm/cc304591.aspx
The direct download link to the Client Tools is:
http://www.microsoft.com/downloads/details.aspx?FamilyID=d07e6997-836a-4abe-84f3-b563e976b131
The Client Tools v1.01 currently consists of two unique tools that are meant to run on the physical Windows Mobile 6.1 devices or one of the updated Windows mobile 6.1 Emulator images (located here: http://www.microsoft.com/downloads/details.aspx?FamilyID=3d6f581e-c093-4b15-ab0c-a2ce5bffdb47). The two are the MDM Connect Now and VPN Diagnostics tool. The .CAB installations have support for both Standard (Smartphone) and Professional (PocketPC) device editions.
I won't go into all the details of each tool, but highlight what I believe are most important..
MDM Connect Now Tool
This tool will force a device synchronization back to the Device Management (DM) server. This is useful to use when you have the IPSec VPN tunnel working on the device and want to accomplish several things:
- Quickly get a new/updated GPO down to the device for testing.
- Kick off the inventory cycle, which will piece-meal the data back to DM.
If the tool returns an error message you should check out the network routing you have from/to the Device Management server, the Gateway and device.
MDM VPN Diagnostics Tool
This is a great tool to understand and troubleshoot IPSec VPN connectivity issues. It can also be used to control some functionality of the IPSec VPN service that runs on the WM 6.1 device (enable/disable/shutdown). Quick run down of features:
- Status - Gives a one screen overview of connection details and uptime. Very useful in the IP addresses for the device and Gateway server.
- Configuration - Based upon the privilege level, by toggling the "Edit Mode" you can actually change the config entries on the fly! So here you could edit the Proxy name, NAT values, and WWAN Roaming Keepalive settings.
- Diagnosis - Check a nice checklist of the service, certificate, and other values. Anything marked red should definitely be checked out!
- Port Filtration Tests - Can assist to check if the UDP 500 and UDP 4500 ports necessary for the IPSec VPN tunnel are open going back to the Gateway server. This will not necessarily assist with testing if Protocol 50 has been published correctly.
- Report - You can save/e-mail a full report of the status, configuration and diagnosis screen as a .TXT file. Including details on the certificate chain..
- Logging - By enabling logging you can perhaps look more closely for connectivity issues to determine what is at fault.
- Edit Mode - Toggle this to edit the fields on the Configuration screen.
All-in-all some very handy tools that any SCMDM Admin needs to understand and use!
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