Before You install System Center 2012 Service Manager, let's go thoe requirement first!
What's System Center Services Manager 2012?
System Center Service Manager 2010 SP1 (SCSM) is an integrated platform
for automating and adapting IT Service Management best practices, such
as those found in Microsoft Operations Framework (MOF)
and IT Infrastructure Library (ITIL), to your organization’s
requirements. SCSM provides built-in processes for change control and
incident and problem resolution. Through its configuration management
database (CMDB) and process integration, Service Manager automatically
connects knowledge and information from System Center Operations
Manager, System Center Configuration Manager, and Active Directory®
Domain Services (AD DS). Service Manager delivers integration,
efficiency, and business alignment for your IT services.
The hardware and software requirements described in this section are based on the following system environment and conditions:
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