Just a short note to let you know that the public beta of System Center Service Manager 2012 has been announced by Microsoft! This means that bloggers can discuss and write about all the new features, improvements and fixes that are included in this version. Here is the link to download the software: http://www.microsoft.com/download/en/details.aspx?id=27844&utm_source=feedburner&utm_medium=twitter&utm_campaign=Feed%3a+MicrosoftDownloadCenter+$Microsoft+Download+Center$
The TechNet Library has also been updated to include the SCSM 2012 documentation located here: http://technet.microsoft.com/en-us/library/hh305220.aspx