Joseph Hinkle at MyITForum.com

I went to a Blackberry server admin course today. If you support Blackberries in an admin role and are not all that knowledgeable about the inner workings of the server, you owe it to yourself to go. One important thing I never noticed was the Resource kit. There are lots of pretty good tools, with some being excellent. Check it out below.

BlackBerry: "The BlackBerry Enterprise Server Resource Kit includes tools to assist IT Departments in the administration and management of the BlackBerry Enterprise Solution. These tools are: BESUserAdmin - Allows administrators to perform user and device administration from the command line. NoResponseCheck.exe - Analyses the logs for threads reporting as nonresponsive to differentiate between nonresponsive and slow threads. MessageFlow.exe - Tracks the flow of mail from the mail server through the BlackBerry Enterprise Server to the BlackBerry Wireless Handheld%u2122 and provides statistics in a .csv file. AvailIndex.exe - Analyses log files and produces a snapshot report of user activity for a certain time in a .csv file. HistoricalStats.exe - Checks usage patterns and %u201Chealth%u201D of individual users and provides statistics on a per day, per user basis. OutOfCoverage.exe - Checks for users who have not sent/received in a specified period of time. Pending.exe - Tracks messages pending delivery in the BlackBerry Enterprise Server. DelayedNotifications.exe - Allows administrators to detect when the Blackberry Enterprise Server is no longer receiving notifications for new email in a timely fashion. MapiCdoErrors.exe - Allows administrators to scan the logs for common mapi/cdo errors and custom events they wish to choose."

(Via .)