Upgrade is complete...
But not without a lot of pain. It took forever to get the Motorola Q software program to realize the battery was fully charged, then it wouldn’t complete the installation of the Motorola interface via the add new hardware wizard. It required several reboots of my pc to get it to finish.
Once it installed the Motorola interface, the upgrade seemed to run fairly well. The problem is, now my phone is completely worthless until I can get through to *228 with the phone to reprogram it. I’ve been finished for about an hour, and have been trying to get through. I can’t make calls or receive calls on this thing. You would think that if this was a required step, that Verizon would do some load balancing or call distribution and make more lines available, particularly on the first day of release. I’ve heard rumors that the Motorola Q has sold well, and all of them must be trying to upgrade about now, all trying to dial *228 to reprogram the phone.
Needless to say, I’ve been disappointed with the whole process. I don’t think they planned appropriately for this.