Essentials 2007 generates errors in setup wizard and/or in report deployment


You may experience one of the following problems in Microsoft System Center Essentials 2007:

Problem 1
You cannot install server roles or reporting components for System Center Essentials 2007. The following error message is returned by Windows Installer:
The setup wizard was interrupted before System Center Operations Manager 2007 could be installed.


Problem 2
If the reporting feature that is required for System Center Essentials 2007 is installed, you may receive alerts that indicate that the report deployment failed. The report deployment process cannot request a management pack list from Microsoft SQL Server Reporting Services. The operation will be retried. The following message is an example of an alert:

Exception 'ServerDisconnectedException': The client has been disconnected from the server. Please call ManagementGroup.Reconnect() to reestablish the connection.

ISSUE:
This problem occurs because of the winsock issue documented in Microsoft KB 931319. For more information see:
http://support.microsoft.com/kb/931319/

RESOLUTION
To resolve this problem, install the hotfix for 931319.  For additional details on this KB, see http://support.microsoft.com/default.aspx?scid=kb;en-us;949448&sd=rss&spid=12684

Article ID : 949448

No Comments 12:36 - Mar 13, 2008

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