If you attempt to manually start the SMS_Executive service on an SMS 2003 site server that is not running the following error message may appear:
Error 2186 "Service is not responding to the internal control function"
Note: This error may also appear if you attempt to manually start the Sms_Site_Component_Manager service as well.
Unfortunately A site reset is in order to correct this issue. To correct this issue follow the steps below from the site server locally not from a remote machine or the SMS admin console on your workstation.
Note: Make sure that all remote SMS Admin consoles are not connected to the site server before proceeding.
1. From the Systems Management Server program group select “SMS Setup”
2. Then click “Next” at the Systems Management Server Setup Wizard task. Then select “Next” again to continue.
3. Select “Modify or reset the current installation" and then click “Next”.
4. From here follow the steps provided by the Systems Management Server Setup Wizard to reset your site.
Tip: If you are currently running in Standard security mode you can elect to switch to Advanced security mode however you cannot change your site to Standard form Advanced sectary mode.
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