July 2008 - Posts

Importing Drivers Fails in ConfigMgr 2007
Wednesday, July 16, 2008 2:00 PM

This is probably a rare issue but I'm going to blog about it since I didn't quickly find anything on the web about this.

Today I ran into an issue where our OSD guy could no longer import drivers. Every time he would try to import drivers he would get the message "An error occurred while importing the selected driver."

Cause

He created a new driver package the used the same source directory as the source of the drivers he was importing. Configuration Manager must stamp the directory in a way that causes the imports to fail.

UPDATE: Single Instance Store (SIS) was enabled on the drive. I now believe this was the root cause

Solution
Do not create a Driver Package with the same source directory as Drivers.

UPDATE: If my new cause theory is correct, disable SIS

Troubleshooting Details
First thing I did was open C:\SMSADMIN\AdminUI\AdminUILog\SmsAdminUI.log with SMS Trace which shows the error below.
Description = "Error creating driver digest.  Code 0x80004005";
ErrorCode = 16389;

That didn't get me anywhere so I opened DriverCatalog.log on the SMS server.
HashFile failed as \\server\smssource\osd\drivers\delloptiplex755\e1e5132.inf is a Reparse Point that SMS does not support via downloads, -1Since I had noticed earlier that he had created the driver package in the same folder I created a new driver source directory for him and he was again able to import drivers.
by CSummers311 | with no comments
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