Comparing System Center Service Manager and ITILv3
Do you know what processes from ITILv3 will be possible to address with SCSM 2010 or 2012? Then, take a look:
Hope this helps.
Regards,
Cleber Marques
Microsoft MVP & MCT | Charter Member: SCVMM & MDOP
MOF Brazil Project: Simplifying IT Service Management
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