System Center Service Manager Authoring Tool SP1
The System Center Service Manager Authoring Tool is a tool for customization and extension of the built-in functionality in System Center Service Manager. The System Center Service Manager Authoring Tool is a tool for customization and extension of the builtin functionality in System Center Service Manager. This release supports modifying existing Process Management Packs and creating new Management Packs that define extensions to the Service Manager database for tracking additional information, customizations of forms or new forms, and new workflows. This release is available in 10 languages.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=78dcb15b-8744-4a93-b3fa-6a7a40ffeaae (164.4MB)
Hope this helps.
Regards,
Cleber Marques
Microsoft MVP & MCT | Charter Member: SCVMM & MDOP
MOF Brazil Project: Simplifying IT Service Management
My Blog | MOF.com.br | CleberMarques.com | CanalSystemCenter.com.br