[MS KBs] New ConfigMgr KB Article 2449910 - 16th November 2010

If you are trying to create a model-based report using the R3 version of the ConfigMgr console it may crash. This issue is resolved by the hotfix now available in the following new ConfigMgr KB Article:

http://support.microsoft.com/kb/2449910

IMPORTANT: As always with ConfigMgr hotfixes you should only apply them IF you are seeing the issue described in the article.

The Configuration Manager console crashes when you try to create a model-based report in System Center Configuration Manager 2007 R3


SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Microsoft System Center Configuration Manager 2007 R3.
  • You try to create a model-based report by using the Configuration Manager console.
  • You click the Next button after you select any model on the Model Selection page.
In this scenario, the Configuration Manager console crashes, and you receive an error message that resembles the following: 
An error occured in ConfigMgr. The ConfigMgr console will continue to function, however you should save your work and restart the console. After restarting the console, verify that your last configurations have been applied.
If you click Details in the error message dialog box, you receive the following information:
System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
  at System.ThrowHelper.ThrowKeyNotFoundException()
  at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
  at Microsoft.ConfigurationManagement.AdminConsole.SrsReporting.CreateReportInfoPage.OnAddSummary(SummaryRequestHandler handler)
  at Microsoft.ConfigurationManagement.AdminConsole.SmsWizardForm.OnAddSummary(SummaryRequestHandler handler, SmsWizardPage thisPage)
  at Microsoft.ConfigurationManagement.AdminConsole.SmsWizardForm.OnAddSummary(SummaryRequestHandler handler)
  at Microsoft.ConfigurationManagement.AdminConsole.SmsWizardForm.Apply()
  at Microsoft.ConfigurationManagement.AdminConsole.ActionsWizardPage.OnActivated()
  at Microsoft.ConfigurationManagement.AdminConsole.WizardFramework.WizardPage.Activate()
  at Microsoft.ConfigurationManagement.AdminConsole.WizardFramework.WizardForm.OnNext()
  at System.Windows.Forms.Control.OnClick(EventArgs e)
  at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
  at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
  at System.Windows.Forms.Control.WndProc(Message& m)
  at System.Windows.Forms.ButtonBase.WndProc(Message& m)
  at System.Windows.Forms.Button.WndProc(Message& m)
  at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
  at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

I've updated the FAQShop List of ConfigMgr KB Articles page with this.

Published Monday, November 22, 2010 6:07 PM by chobbs

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