Well, here we go again. Whoever runs the Atlanta TSA group has achieved a new high (or low, depending on how you look at it). Anway, these guys have intentionally created a minimum 30 minute backlog getting through what used to be a 10 minute wait at the security checkpoint at TSA. The sad thing is that it’s all throughout the day now, rather than just at rush hours.
This is extremely problematic, almost like they’ve reverted to back right after the WTC fell. It’s unfortunate that they’re not trained well enough to detect everything that goes through, but the fact that they also make fun of people that they stop (I’m an eye witness to this), and make the passengers appear foolish, when not completely understanding the reasoning behind who is thinking what.
As an example, there was a lady that (wrongfully, I realize this) took some cans of hair product through, and the cans were too large to go through, she misunderstood the policy and thought that since the cans were almost empty, it would be ok. Well, understandably she was mistaken. The TSA representative (I use that word loosely!) basically chastised her for having “empty cans” in her bags, and once he had confiscated these items, proceeded to two other agents to let them in on his find and amazing success.
This behavior is fully unprofessional and unwarranted. I am filling out a TSA comment card, and do have the representative’s name, so I hope that the TSA will be listening and will take action. However, I doubt it.