Internet Explorer 6 SP1 Failed Installs
I have a collection that identifies clients in our environment that do not currently have IE 6 SP1 installed. I have a package advertised to the collection once a day to attempt an upgrade of these clients to the proper IE version.
I have 3 clients that are failing to run the advertisement successfully. The following is found in the execmgr.log for the clients:
Execution Manager timer has been fired.
Time to retry for program Unattended advertisement ERG2007A
Requesting content from CAS for package ERG0007E version 1
Execution Request for program Unattended state change from WaitingRetry to WaitingContent
Content is available for program Unattended.
Executing program ie6setup.exe /Q /R:N in Admin context
Execution Request for program Unattended state change from WaitingContent to Running
Checking content location \\somefileserver\SMS PACKAGES\SMSPKG\ERG0007E\ for use
Successfully selected content location \\somefileserver\SMS PACKAGES\SMSPKG\ERG0007E
A pre-existing usable mapped drive Z: was found
IsNetResourceAccessible failed with error code 0x00000005
IsNetResourceAccessible failed with error code 0x00000005
WNetCancelConnection2 failed with 0x000008ca.
ConnectNetResource failed with error code 0x00000005
Failed to map drive Z: with share \\somefileserver\SMS PACKAGES
EnterRsRuningState failed to run script ie6setup.exe /Q /R:N 0x80008103
Non fatal execution error 0x80008103 encountered for program Unattended
Program Unattended has been tried 250 times, will retry later
Execution Request for program Unattended state change from Running to WaitingRetry
A quick google search on 'IsNetResourceAccessible failed with error code 0x00000005' indicates that this is an access denied/insufficient rights issue. However, these clients have no issues running other advertisements from the same DP. Ive checked the permissions on the ERG0007E folder, and they match with the ones being used at the Central Site.
The clients in question are all Windows 2000 SP4, running the SMS 2003 SP1 Advanced Client.
I was able to contact one of the users and connect to their PC. Using at systemtime /interactive cmd.exe to open a window under the local SYSTEM account, I mapped a drive to \\Servername\SMS Packages (our SMS Package share).
I then tried the following commands:
(X:\ - SMS Packages Directory)
DIR -- failed.
CD SMSPKG -- success.
(X:\ - SMS Packages\SMSPKG Directory)
DIR -- success.
CD ERG0007E -- success.
(X:\ - SMS Packages\SMSPKG\ERG0007E Directory)
ie6setup.exe /Q /R:N -- success.
Does anyone know what might be causing this error?